Let's Talk Islington - Have your say

Between June and August 2026, 30 people completed our survey about Let's Talk Islington. We asked how easy the platform is to use, which local topics interest you, and how we could improve the platform.

What people said about using Let's Talk Islington

Most people who answered said the site is easy to use.

Out of 30 responses:

• 18 people (60%) said it is very easy to use
• 7 people (23%) said it is somewhat easy to use
• 5 people (17%) said it is neither easy nor difficult to use
• Nobody said it is difficult or very difficult to use

Overall, feedback showed that people find the platform easy to use and a good way to have their say.

Topics people are interested in

The most popular topics were:

• 22 people (81%) chose parks, green spaces and leisure🌳
• 19 people (70%) chose communities👥
• 19 people (70%) chose homes and neighbourhoods🏠
• 18 people (67%) chose streets and transport🚗
• 17 people (63%) chose planning📍
• 15 people(56%) chose resident experience💬

There was also interest in:

• health and wellbeing🍎(13 people chose this topic)
• safety🛟(11 people chose this topic)
• children and young people🚸(10 people chose this topic)

People also suggested other topics, including mental health, support for migrants, reducing violence and electric vehicles.

What we could improve

Most people who commented said they were happy with the platform and could not think of any improvements.

The comments we received fell into three main themes.

1. More updates after surveys close

Some people said they would like more information after taking part in a survey.

You want to know:

• what happened after the survey closed
• how your feedback was used
• what changes were made as a result

Every response we receive matters. We value the time you take to share your views. Your feedback helps us understand what is important to residents and helps shape council services and decisions.

We also know that we could do more to keep you updated about what happens next.

What we are doing:

We created a dedicated team to work with project leads and Let's Talk administrators. Their role is to help publish results and updates as quickly as possible after a project closes.

Since introducing this approach, we have published results or provided updates for 31 of 110 projects. That's more than 28% of projects updated and closed, and we are continuing to improve this.

2. Making surveys easier to complete

Some people reported problems when filling in surveys.

You told us:

• answers were lost when you left a survey and came back later
• some people would like a way to save their answers and finish a survey at another time

What we are doing:

Some surveys already allow participants to save their progress and return later. This works when:

• you are registered and logged in
• the survey has more than one page

Responses to single-page surveys are not saved until the survey is submitted. This means that if you leave a single-page survey before submitting it, your answers will be lost.

We understand that this can be frustrating, especially for longer surveys. We are working with our platform development team to explore ways to make saving and returning to surveys easier for everyone.

3. Content and design

Some people suggested:

• using more pictures and images
• continuing to make the site easy to use and accessible for everyone

What we are doing:

Making our content clear, accessible and easy to understand is a council-wide priority.

We use plain English and aim for a reading age of 9-11 years wherever possible. We also work to make our project pages accessible to as many people as possible by:

• providing British Sign Language (BSL) videos where appropriate
• creating Easy Read surveys with pictures and simpler language
• encouraging project leads to use short videos to explain key information
• making sure content works well with screen readers
• following accessibility best practice when designing surveys and project pages

We will continue looking for new ways to make Let's Talk Islington easy to use, understand and take part in.

Thank you to everyone who took part and shared their views.

Thanks to everyone who took part in our quick poll. We received a total of 11 votes, with Let's Talk Islington online platform coming out on top with five votes, email in second place with three votes, phone in third place with two votes, in person received one vote, and in last place was social media with no votes.

The results tell us that most of you who voted prefer to have your say remotely, for example from work or home, instead of speaking with us face to face. The Let's Talk Islington result is certainly encouraging and great news for the platform which launched in February 2023 to make it easier to have your say and help shape the policies, services and projects that matter to you.

We regularly make improvements to Let’s Talk Islington based on the feedback we receive, so do share your thoughts and ideas for making the platform the best it can be in the Thoughts, ideas and feedback section on this page, or by leaving a comment below.