Frequently Asked Questions

Temporary cameras are deployed to monitor areas where anti-social behaviour (ASB) or crime has been reported. They help us assess whether CCTV is effective before considering a permanent solution.

Temporary cameras typically remain on the estate for between 4 and 6 months to gather evidence and feedback before removal.

No. Temporary CCTV is funded by the Council and does not affect your service charges.

Footage is reviewed by Islington Council’s Concierge Service team and enforcement officers when incidents are reported.

We will remove the cameras and ask residents for feedback through a survey. Your views will help decide if a permanent CCTV scheme should be considered.

It’s a dedicated team that monitors estate CCTV live, responds to incidents, and works with enforcement teams to keep residents safe.

Cameras are installed across the estate and monitored in real time by trained operatives in the Concierge Control Room.

Evidence shows CCTV acts as a deterrent and helps identify perpetrators, supporting enforcement action.

If residents support a permanent scheme, it may be funded through the concierge service charge following consultation and a ballot.

Only authorised, SIA-trained staff in the Concierge Service and enforcement officers. Footage is handled in line with GDPR and Council policies.

If you are experiencing anti-social behaviour or noise, you can report it to us.

If it is an emergency or criminal behaviour, you should call the police.

Report an incident
You can also contact us by phone on 020 7527 7272.

CCTV is installed in communal areas only. It complies with data protection laws, and signage is displayed to inform residents.