Quality Assurance Framework for LBI Services

In Islington, our Education Plan, Putting Children First, sets out how strong and effective partnerships will drive our ambition for educational excellence. Key to the success of the strategy is the need to provide services that meet schools’ needs, are value for money and contribute to our shared high ambitions for children and young people.

Quality Assurance Framework

To demonstrate value for money and to ensure funding is used in a way that supports improved outcomes for children and young people, we have developed a new quality assurance framework that is transparent, consistent and rigorous.

The framework is made up of three distinct steps:

We are asking all Chairs of Governors, Headteachers, and School Business Managers to complete this annual online quality assurance survey to give your feedback on what is working well in our services and what could be improved. The survey groups services into each pillar from the Education Plan and we're asking you to rate each service individually and according to the pillar’s overall objectives.
Separate to this survey, each service will assess their own key performance indicators and how they contribute to the pillar objective and goals through an annual service report or, for traded services, through other evaluation processes.
Every other year, senior officers will organise a Quality Assurance Review grouped by pillar and will invite Chairs of Governors, Headteachers, and School Business Managers to review the outcomes of the online satisfaction survey and the annual service reports.

The pillars

Across the framework, services are grouped by each Education Plan pillar which are shown here for ease and to help you prepare for the survey:

Pillar	Services
Early Years	Early Years services provided through central retention Early Years and Childcare traded service offer
SEND Strategy	Education Psychology Service SEND
School Organisation	Admissions and out of school service Capital and asset management Corporate Health and Safety
Safeguarding and Inclusion	Access and Engagement Safeguarding
Culture and Enrichment	Cardfields Computing ICT Education Library Service Music Education Islington
Health and Wellbeing	CAMHS Healthy Schools PESSPA SaLT
Investment in School Leadership	Data Services/DPO Directors and Assistant Directors Governor Services MIS Support Schools Finance Schools HR Schools ICT School Improvement Schools Payroll

The remaining pillars (Early Help and 14-19 Plan) are not included as schools do not directly purchase or fund these services.

Annual Quality Assurance Survey

2024 Quality Assurance Survey

The 2024 survey is now live. Please complete the survey by Friday, 19 July.