Half Moon Crescent Estate 5 year review

Half Moon Crescent Estate is the Tenant Management Organisation (TMO). Under the terms of the Co-op's Management Agreement, the Council is required to carry out a comprehensive monitoring review of the Co-op's performance every two to five years. This review considers how the Co-op operates as an organisation, how it manages the blocks, communal areas and individual flats on the estate, and what residents think of the Co-op and the services it provides.

The review will scrutinise the Co-op’s governance, financial management, employment practices, equal opportunities policies and procedures, and the quality of its service delivery to residents.

The views of residents are central to informing the findings of this review. I would like to hear what you think of the Co-op and the services it provides. Your views will be incorporated into the monitoring review report but no specific individuals will be identified.

The completed resident satisfaction survey form should be completed by Friday 28 June 2024. Please note that there is only one resident satisfaction survey form to be completed per household.