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The information you provide is anonymous and does not link back to individual emails. Information collected via this survey will be analysed statistically and used to help inform the improvement of Family Hubs.
Please confirm your consent for us to collect and use the information you provide in the ways described above.
Do you live in Islington?
Are you a parent/carer for a child/young person aged 0-19 or 25 with SEND?
What age/s are your child/ren? Please tick all boxes that apply:
To what extent do you agree with the following?
'I know about and understand the services on offer to support me and my family'
'I know where to find details of all the Start for Life services (delivered by Bright Start) available to me and my family locally.'
How do you find the details of all the Start for Life services delivered by Bright Start?
Maximum 255 characters
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'I understand the range of family support services that are on offer to me and my family (across 0-19/25 with SEND) through family hubs'
Please name any services you know of that are on offer to you and your family through family hubs:
'I know where to go to access services and get a range of support for me and my family'
How do you access the services?
With the Family Hubs having just launched, to what extent do you agree with the following?
'The family hub is a welcoming and inclusive place where I can go to access the range of help and support me and my family need'
'I can access the services I need for me and my family when I need them at an accessible location'
'I trust the professionals and volunteers supporting me throughout my parenting journey '
'I don’t have to tell the professionals involved in helping me and my family my story more than once '
'I feel supported by the professionals and volunteers providing me with help and advice'
'I can build a good relationship with one or more key individuals who provide me with universal Start for Life support, and connect me to any additional support I need'
'The relationship I have with my key contact(s) and wider family hub staff enables me to open up about the difficulties I’m facing and the support I need'
'I can help to shape services on offer to families like mine'
'I can provide feedback on the services I access'
'Changes have been made to improve the services available locally as a result of feedback from a range of families, including families like mine'
'The support and/or service(s) I accessed through family hubs met mine and my family's needs'
'The support and/or service(s) I accessed through family hubs made a difference to me and my family'
Is there anything else you would like to tell us?
